27 October 2022

You’re relaxing on the sofa and the phone rings. It’s your bank. You need to make sure your money is safe by taking a few simple steps. This is a common trick used to obtain bank details. Even though you are alert and have your online security in order, you can still fall victim to a hacker or con artist. What should you do if it happens to you?

Here are a few tips:

• Has your device been hacked? Don’t switch it off as you could lose digital clues that have been left behind. But do disconnect from the internet/wifi network.
• Request help from a professional and get expert advice.
• Report it to the police. They can start an enquiry, plus you will generally need a police report for your insurance.
• Has your account been hacked? Change your password and check for any suspicious activity.
• If fraud might be involved, contact the fraud department of your bank.  

European Cybersecurity Month

A safe digital environment is everyone’s responsibility. During the annual European Cybersecurity Month in October, we will be posting weekly tips to help you work in a ‘cyber-secure’ way.